REFUND AND RETURNS POLICY

At Millowatt LLC, we are committed to providing high-quality products and exceptional customer service. If you are dissatisfied with your purchase for any reason, our Refund and Return Policy provides a convenient solution. Below are the details regarding refunds and returns:

1. Refund Policy
   Refund Period: You have 7 days from the date you received your product to request a refund.

Eligible Products: All unused, unopened items in good condition are eligible for a refund. Items must be returned in their original packaging and with all tags attached.

2. Return Process
   If you would like to return an item, please follow the steps below:

Contacting Customer Service: Please contact us at the following address to specify your return request and provide your order number:

Email: laxman@millowatt.com
Phone: +1 339-228-1117
Obtaining a Return Authorization: Customer Service will provide a Return Authorization (RMA) and detailed return instructions.

Preparing the Product: Return the item and all accessories in its original packaging. Be sure to include your RMA notice in the package.

Return Address: Please ship your returned merchandise to the following address (the specific address can be provided by contacting Customer Service): 151 S BERNARDO AVE APT 25, SUNNYVALE, CA 94086

3. Refund Processing
   Once we receive and inspect your returned merchandise, you will receive a refund confirmation email.
   Refunds will be processed via the original payment method. Processing time is typically 3-5 business days, but this time may vary depending on your bank or financial institution.
4. Shipping Costs
   Millowatt LLC will cover the return shipping costs for returns due to defects or incorrect shipments.
   For returns for other reasons, return shipping costs are your responsibility.
5. Non-Returnable Items
   Certain items cannot be returned for hygiene or safety reasons, including:

Items that have been opened and used.

6. Contact Us
   If you have any questions about our refund and return policy or require further information, please feel free to contact us:

Email: laxman@millowatt.com
Phone: +1 339-228-1117
Thank you for choosing Millowatt LLC. Happy shopping!